Privacy Policy

1. Who We Are

This website is operated by V.O.F. Team REDACTED, a company registered in the Netherlands. Our website address is rumorhas.it.

For any privacy-related inquiries, you can contact us at info@rumorhas.it.

2. What Data We Collect

We may collect the following personal data:

• Identity data: name, email address
• Order data: shipping address, billing address, payment information (processed by Shopify)
• Technical data: IP address, browser type, operating system, referring URLs
• Usage data: pages visited, time spent on site, click behavior
• Communication data: emails or messages you send to us
• Newsletter data: email address if you subscribe to our mailing list

3. Why We Collect It

We collect personal data for the following purposes:

• To process and fulfill your orders
• To communicate with you about your orders and inquiries
• To improve our website and user experience
• To send marketing communications (only with your explicit consent)
• To comply with legal obligations
• To detect and prevent fraud

4. How We Use It

We process your data based on the following legal grounds under GDPR:

• Contract performance: processing orders and delivering products
• Legitimate interest: improving our services and website experience
• Consent: sending marketing emails and newsletters
• Legal obligation: retaining records for tax and legal compliance

5. Cookies

Our website uses cookies to ensure proper functionality, analyze traffic, and improve your experience. We use:

• Essential cookies: required for the website to function (e.g., shopping cart, session)
• Analytics cookies: help us understand how visitors interact with the site (e.g., Google Analytics or privacy-friendly alternatives)
• Marketing cookies: used to track advertising effectiveness (only with your consent)

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

6. Third Parties

We share your data with the following third-party services, only as necessary to provide our services:

• Shopify: our e-commerce platform, which processes orders, payments, and shipping. Shopify has its own privacy policy and is GDPR-compliant.
• Analytics providers: we may use Google Analytics or privacy-focused alternatives to understand site traffic and usage patterns.
• Email service providers: for sending newsletters and transactional emails.
• Shipping carriers: to deliver your order.

We do not sell your personal data to any third party.

7. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access: request a copy of the personal data we hold about you
• Right to rectification: request correction of inaccurate or incomplete data
• Right to erasure: request deletion of your personal data (“right to be forgotten”)
• Right to restrict processing: request that we limit how we use your data
• Right to data portability: request your data in a structured, machine-readable format
• Right to object: object to processing based on legitimate interest or direct marketing
• Right to withdraw consent: withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at info@rumorhas.it. We will respond within 30 days. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected:

• Order data: retained for 7 years as required by Dutch tax law
• Account data: retained until you request deletion
• Newsletter subscriptions: retained until you unsubscribe
• Analytics data: retained for up to 26 months

9. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or services. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact

If you have any questions about this privacy policy or our data practices, please contact us: